What is a pet emergency?

Seeking immediate medical attention is critical for the following high-risk conditions:

  • Injury from a traumatic accident or from an attack by another animal

  • Fainting or losing consciousness

  • Straining to urinate unsuccessfully

  • Paralysis (loss of movement)

  • Swollen/bloated belly with unproductive vomiting

  • Seizures that are: new, last longer than 5 minutes, or more than 1 per 24 hours

  • Difficulty breathing or choking

  • Pale or discolored gums

  • Heavy or uncontrolled bleeding

  • Intense or ongoing diarrhea or vomiting

  • Broken bones

  • Deep wounds

  • Severe allergic reactions

  • Heat exhaustion or heatstroke

  • Labor complications or a mother struggling to deliver kittens or puppies

If your pet is experiencing any of these symptoms, please call us right away so we can suggest the best way to help.

Sick and Injured Care

We offer same-day consultations to assess, diagnose, and stabilize sick or injured pets during our regular business hours. Equipped with modern diagnostic tools, our hospital ensures swift, accurate assessments.

For pets requiring advanced or round-the-clock emergency care, we may transfer you to a local specialized 24-hour animal hospital. Reaching out to us first allows our team to guide you toward the best next step for your pet's safety.

For emergency veterinary care outside our business hours, we recommend you contact the following local emergency animal hospitals:

Central Victoria Veterinary Hospital - 250-475-2495

WAVES - 778-432-4322

What is non-life threatening but requires prompt care?

Pets need prompt (within 1-2 days) medical attention for the following problems, even if they are not life-threatening:

  • Upset stomach (diarrhea or vomiting)

  • Blood in urine or urinary issues

  • Difficulty with bowel movements (constipation)

  • Signs of dehydration: dry gums, weakness, lethargy, prominent third eyelids

  • Itchy skin or unusual rashes

  • Unexplained hair loss

  • Limping or general discomfort

  • Overgrown nails

  • Excessive scooting

  • Eye issues (tearing, redness, discharge, sudden blindness)

  • Ear infections

  • Changes in appetite (eating too little or too much)

  • Cuts, scrapes, and abrasions

  • Runny nose, coughing, or sneezing

  • Pests like worms, fleas, ticks, or mites

  • Ingesting toxins or harmful foods such as raisins or grapes

  • Swallowing foreign objects (toys, rawhide, etc.)

Please call us so that we can provide the best course of action.

Emergency Tests & Treatments

During your pet’s visit, we provide the highest-quality care and attention. All hospitalized patients are kept in our intensive care unit where they are closely monitored.

We offer the following on-site rapid diagnostic tests:

  • Blood and Urine Testing. Blood and urine tests can help us determine what is wrong with your dog or cat if they are experiencing an unknown illness.

  • Full Body Digital X-rays. X-rays help us determine what kind of internal injuries or illness your pet might be experiencing. Teleradiology services allow for rapid radiologist interpretations when warranted.

  • Soft Tissue Surgery. Sometimes pets need prompt surgery such as removing urinary stones, laceration repairs, and intestinal obstructions.

  • Medication. Medicines may be necessary to help your pet recover from a medical emergency or illness. We keep a range of pet medication on hand to ensure that your pet's needs are covered.

For more information on our emergency vet services or to book an appointment, please call our office at 778-716-5253 as soon as possible.